Effective Date: April 22, 2025

Prepster (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Prepster mobile application.

1. Information We Collect

a. Personal Information

When you register or use the app, we may collect:

• Name
• Email Address
• Phone Number
• School/College name
• Payment information (for premium features)

b. Usage and Performance Data

• Interaction with practice questions, mock tests, flashcards, and AI explanations
• Analytics data (your scores, performance history, weak/strong areas)
• Study streaks and gamification progress

c. Device and Technical Data

• Device ID
• Operating System
• App Version
• Usage logs and crash reports

2. How We Use Your Information

Your data help us:

• Deliver and maintain the Prepster app
• Provide personalized learning recommendations
• Generate performance reports and analytics
• Power AI-driven explanations and insights
• Enable gamification (badges, XP, achievements)
• Facilitate communication (test schedules, announcements, notifications)
• Process payments securely for premium features
• Improve and develop new features

3. Cookies and Similar Technologies

We use cookies and local storage technologies for:

• Saving user preferences
• Enhancing app performance and load times
• Personalizing user experience

4. Third-Party Services

We may use third-party services for:

• Payment processing
• AI analytics
• App crash reporting and diagnostics

These providers have access only to the data necessary to perform their services and are obligated not to disclose or use it for other purposes.

5. Community Forum

When you post or participate in our community forum:

• Your name, profile image (if uploaded), and posted content may be visible to other users.
• Please avoid sharing personal or sensitive information in public posts.

6. Data Security

We implement reasonable technical and organizational safeguards to protect your data. However, no method of transmission over the internet or electronic storage is 100% secure.

7. Children's Privacy

Prepster is intended for students aged 13 and above. We do not knowingly collect personal data from children under 13 without parental consent.

8. Your Rights

You have the right to:

• Access and update your personal data
• Request deletion of your account and associated data
• Opt-out of marketing or push notifications

Contact us at contact@prepster.pk to exercise these rights.

9. Changes to this Policy

We may update this Privacy Policy occasionally. Significant changes will be notified within the app or via email.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please reach out to us:

Prepster Team

Email: info@prepster.pk